Privacy policy
Privacy Policy
Last updated: 01.08.2025
This Privacy Policy describes how PROMPTERIO LLC collects, uses, stores, and discloses your personal information when you visit, use, or make a purchase from www.prompterio.com (the “Website” or the “Services”).
By using this Website, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
The operator of the Website and the controller of your personal data is:
PROMPTERIO LLC
Principal Address: 75 E 3rd St, Sheridan, Wyoming, 82801
State of Formation: Wyoming
Employer Identification Number (EIN): 41-4695115
Email: hello@prompteri.com
2. What Personal Data We Collect
Depending on how you interact with our Website, we may collect the following categories of personal data:
- Identification data: first name, last name, company name
- Contact data: email address, phone number, billing address
- Transaction data: details of purchased digital products, payment confirmations, order history
- Payment data: payment-related information processed securely through third-party payment providers; we do not store full payment card details
- Technical data: IP address, browser type, device information, operating system, cookies, and usage data
- Marketing data: newsletter subscription preferences, consent records, and interactions with marketing communications
- Communication data: any information you provide when contacting us for support or other inquiries
3. How We Collect Your Data
We may collect personal data from the following sources:
- directly from you when you place an order, contact us, subscribe to our newsletter, or otherwise submit information through the Website,
- automatically through cookies and similar technologies when you browse or interact with the Website,
- from service providers and partners who help us operate the Website, process payments, deliver communications, or analyze performance.
4. Why We Process Your Personal Data
We process your personal data only where we have a valid legal basis and for the following purposes:
- To process your order and deliver digital products
- To provide customer support and respond to your inquiries
- To issue invoices and comply with accounting and tax obligations
- To manage and protect the Website, including fraud prevention and security monitoring
- To improve the Website, user experience, and performance of our services
- To send marketing communications, newsletters, or promotional offers, but only where permitted by law or based on your consent
- To comply with legal obligations and enforce our legal rights
5. Legal Bases for Processing
We process your personal data on one or more of the following legal bases:
- Contractual necessity: when processing is necessary to fulfill your order or provide the requested services
- Legal obligation: when we must comply with tax, accounting, or other legal requirements
- Legitimate interest: when processing is necessary for fraud prevention, service improvement, website security, or business administration, provided that your rights do not override those interests
- Consent: where required, for example for certain cookies or marketing communications
6. Sharing of Personal Data
We do not sell or rent your personal data to third parties.
We may share your personal data only with trusted third parties where necessary to operate our business and provide our services, including:
- payment service providers such as Stripe or PayPal,
- website and e-commerce platform providers, including Shopify,
- email marketing and communication providers,
- analytics and advertising providers, such as Google Analytics and Meta/Facebook tools,
- accountants, tax advisors, legal advisors, or similar professional service providers,
- hosting, technical, and security service providers.
We may also disclose your personal data where required by law, legal process, public authority request, or to protect our rights, property, or safety.
7. Shopify and Third-Party Services
Our Website is powered by Shopify. As part of providing the Services, Shopify and certain third-party providers may process personal data on our behalf or as independent controllers, depending on the nature of the processing.
We may also use third-party tools for analytics, advertising, email communication, and payment processing. These providers may collect and process personal data in accordance with their own privacy policies.
8. Cookies and Analytics
We use cookies and similar technologies to:
- ensure proper functionality of the Website,
- remember your preferences,
- analyze traffic and user behavior,
- measure marketing performance,
- personalize advertising where permitted.
When required by law, non-essential cookies will only be used after you provide your consent through the cookie banner or preference tool available on the Website.
9. International Data Transfers
Your personal data may be transferred to and processed in countries outside your country of residence, including the United States or other jurisdictions where our service providers operate.
Where required by applicable law, we take appropriate steps to ensure that such transfers are protected by adequate safeguards, including contractual protections or other lawful transfer mechanisms.
10. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including for legal, accounting, tax, dispute resolution, and enforcement purposes.
- Billing and accounting data may be retained for up to 10 years or as required by applicable law.
- Order-related data may be retained for the period necessary to provide support and protect legal claims.
- Marketing data is retained until you unsubscribe or withdraw your consent.
- Cookie-related data is retained according to your cookie settings and the applicable retention periods of the relevant tools.
11. Your Rights
Subject to applicable law, you may have the following rights in relation to your personal data:
- the right to access your personal data,
- the right to correct inaccurate or incomplete data,
- the right to request deletion of your personal data,
- the right to restrict processing,
- the right to object to certain processing activities,
- the right to data portability,
- the right to withdraw consent at any time where processing is based on consent,
- the right to lodge a complaint with a competent data protection authority.
To exercise any of these rights, please contact us at hello@prompteri.com.
12. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.
13. Children's Privacy
Our Website and Services are not intended for children. We do not knowingly collect personal data from children under the age required by applicable law. If you believe that a child has provided us with personal data, please contact us so that we can take appropriate action.
14. Third-Party Links
The Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies before providing any personal data.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our legal obligations, business operations, or use of technologies. The latest version will always be published on this Website with the updated effective date.
16. Contact
If you have any questions about this Privacy Policy or about how we process your personal data, please contact us at:
Email: hello@prompteri.com
Address: 75 E 3rd St, Sheridan, Wyoming, 82801
Company: PROMPTERIO LLC